Terms of Service

Please read these terms carefully before using our service.

1. Acceptance of Terms

By accessing or using SmartSupport.pro (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

SmartSupport.pro provides AI-powered customer support agents that can be customized and integrated across various communication channels, including WhatsApp, Telegram, and web chat. Features include advanced analytics, CRM integrations, and continuous learning capabilities.

3. User Accounts

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Subscription Plans and Payments

We offer various subscription plans, including a free Starter plan and paid Professional and Enterprise plans. Details of each plan, including pricing and features, are available on our Pricing Page. Payments are processed through secure third-party payment processors.

  • Monthly or annual billing options available
  • Cancel anytime with no long-term commitments
  • 30-day money back guarantee for annual plans

5. User Conduct

You agree not to use the Service for any unlawful or prohibited activities, including but not limited to:

  • Uploading or transmitting harmful code or content
  • Violating intellectual property rights
  • Engaging in fraudulent activities
  • Interfering with the operation of the Service

6. Intellectual Property

All content and materials on the Service, including but not limited to text, graphics, logos, and software, are the property of SmartSupport.pro or its licensors and are protected by intellectual property laws.

7. Termination

We reserve the right to suspend or terminate your access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason.

8. Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim all warranties and shall not be liable for any damages arising from your use of the Service.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on the Service. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.